It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. Leave iPod connected to computer to complete restore (typically applies newer iPod models).ĭuring stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.ĭisconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). If you are using a Mac, you will be asked to enter an administrator’s name and password.Ī progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. You will see information about your iPod appear in the Summary tab of the main iTunes window. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.Īfter a few moments, your iPod will appear in the Source panel in iTunes. Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.ĭownload and install the latest version of iTunes if necessary. Here is the Apple solution:"How to restore iPod Once the app is assigned, the device user can manually install the app.Methsiri, it will install the software when you restore your iPod. Finish assigning the app to the device.On the Knox Manage console, start assigning a VPP app to the device. To assign an Volume Purchase Program (VPP) app to the device: Open Settings and look for an EMM profile to verify that enrollment was successful. Sign in with their Knox Manage account credentials. The Knox Manage sign-in page opens in a web browser. On their personal device, scan the QR code sent in the enrollment request. Next, to complete enrollment, the device user must: Knox Manage sends an enrollment request to the device user’s email address. Select the user and click Request Enrollment.If you’d like to enroll the device later: When asked for the request format, select Send email with installation guide and confirm.If you’d like to enroll the device immediately: In the user details, enter the Managed Apple ID you copied earlier. If they have an account, select it and click Modify. If you haven’t already set up an account for the user in Knox Manage, create a new account for them. On Apple Business Manager, copy the user’s Managed Apple ID.
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